Shipping policy

SHIPPING POLICY

Processing Time:

  • Custom collaborative items require 7-14 business days for design consultation and creation
  • Processing begins after design approval via email or Facebook video chat
  • Rush orders may be available for an additional fee - please contact us to discuss

Shipping Methods & Timeframes:

  • Standard shipping: 3-7 business days within the US
  • Expedited shipping: 1-3 business days (available for additional cost)

Custom Item Policy:

  • All custom collaborative bracelets are made-to-order based on your specifications
  • Due to the personalized nature of our products, all sales are final
  • We are not responsible for design changes requested after production begins

Shipping Responsibility:

  • Beulah Mae Co is not responsible for packages lost, stolen, or damaged during transit
  • Tracking information will be provided once your order ships
  • Please contact the shipping carrier directly for delivery issues

Contact Us: For questions about your order or shipping, please contact us via email or Facebook message.